Frequently Asked Questions
Dedicated to Improve cash flow and reduce bad debts
We charge a fixed rate of 6% with no annual increase.
We submit claims within 48 hours of receiving them. Some medical aids pay weekly, others pay fortnightly and others pay on a monthly basis
Yes, we do have a contract which you can cancel at any time, as long we receive a month’s notice. However, we do request 90 days for Roandah Medical Billing Services to finish collecting the outstanding claims that have already been processed from our side.