FAQs

We charge a fixed rate with no annual increase.

We submit claims within 48 hours of receiving them.  Some medical aids pay weekly, others pay fortnightly and others pay on a monthly basis

Yes, we do have a contract which you can cancel at any time, as long we receive a month’s notice. However, we do request 90 days for Roandah Medical Billing Services to finish collecting the outstanding claims that have already been processed from our side.